Benefits of VoIP Auto Dialers
The benefits of VoIP Auto Dialers answered.
Many people our familiar with predictive auto dialers. However recently with the help of the Internet, VoIP or Voice over Internet Protocol, has combined with the traditional methods of a predictive autodialing. The VoIP Auto dialers offer the same quality as the old predictive LAN line based dialers. However now the calls are placed over the VoIP auto dialers. This provides a crystal clear call as well as lowering the monthly phone bills.
CallFire Releases SMS Text Messaging
CallFire, a provider of hosted cloud telephony technology, has launched its SMS Text Messaging Product.
TouchStar Ranked Number 12 in Deloitte's Technology Fast 50 Program
TouchStar Attributes Its 416% Revenue Growth to its Cost Saving Call Center Technology
TouchStar Announces Global Growth in Its Partner Program
Partners benefit from offering proven contact center software, VoIP communications, and auto dialer technology that is currently in demand around the world.
iPhone VoIP Can Save You Significant Money On Your Telephone Services
If you have an iPhone or an iTouch and you are not taking full advantage of iPhone VoIP (Voice over Internet Protocol) then get busy. You need to do some research into the existing iPhone VoIP applications, make a selection, get it installed, and stop paying so many fees for the privilege of using your iPhone. While iPhone VoIP can do more for you than just save you money, that’s the key draw. This is particularly true if you pay roaming charges or you do lots of international dialing. Not only can iPhone VoIP greatly reduce the number of traditional cellular talk time minutes you need, it can minimize those roaming toll charges, and eliminate long distance fees.
Aspect Software to Provide Insight at Internet Telephony® Conference & Expo West 2007
Tom Chamberlain to discuss IP in the contact center at Los Angeles Convention Center September 10-12.
How To Make International VOIP Calls
Voice over Internet Protocol, sometimes referred to as Internet telephony is advancing everyday. It is now estimated that there are over 12 million VoIP users in the USA alone! This is because VoIP enables people to make international calls using their computers and broadband connections at a fraction of the cost compared to traditional PSTN telephone lines.
iPhone VoIP Is The Hottest Ticket In Town
The hottest topic in the iPhone market today is the maturing of iPhone VoIP (Voice over Internet Protocol) technology. It is said to be maturing because it has actually been around for some time now but it seems as if it is finally coming of age. That’s because with in the last couple of months there have been great strides made in truly opening up the arena of Internet telephony for iPHone. This is not just good news for iPhone users but iTouch users as well since they can also take advantage of new developments in the iPhone VoIP arena.
TCN Inc. is Pleased to Announce this Month its Commemoration of 10 Successful Years of Business
On the heels of the fantastic reception P3, Agent Gateway and the web-based Predictive Dialer have received in key verticals, TCN looks forward to another decade of innovation and successful business, maintaining always the maxim that has brought the company so far: client-centric development.
Call Center Scheduling Software
Call Center Scheduling Software helps avoid over or under staffing and makes sure that all agents are working when needed, while at the same time utilizing their skills to the maximum. By using call scheduling software, call centers are able to correctly plan their work time and make more accurate forecasts.
A TouchStar Competitor Addresses Alleged Statements Regarding TouchStar
TouchStar Refers Customers to a Press Release Issued Last Week from a Competitor
Increasing productivity for Outbound Call Centers by using Indosoft Predictive Dialing Technology
The new generation predictive dialers increase productivity by reducing the labor cost required for achieving the desired contact rate. When these predictive dialers are combined with good management tools to setup and manage campaigns effectively, they make a significant difference to the bottom-line.
TouchStar, a World Class Provider of Call Center Technology, Is Recognized As One of the Fastest Growing Colorado Companies
TouchStar Ranks 8th in the 2008 Denver Business Journal's Fastest Growing Large Private Companies List
With a Little Research You Are Sure to Find the Perfect iPhone Dialer to Suit Your Needs
“There’s an app for that” is no exaggeration. There really is an iPhone app for just about anything you can think of. Lucky for users this also applies to iPhone dialers. Since the built in iPhone dialer has left many users dissatisfied, third party developers have responded by producing a wide range of applications from iPhone dialers that have the appearance of old time rotary dial phones to dialers that look like old pay telephones, you are sure to find an iPhone dialer that suits your fancy.
Indosoft Releases the Latest Version of its Predictive Dialer and Inbound Tool-set for Asterisk
Indosoft has released Version 3.0 of its call center solution for the Asterisk PBX. The new version has an enhanced, robust Predictive Dialer that is ready for hosted, remote and multi-tenant deployment and reflects the maturity of Indosoft's control loop predictive dialing algorithm for Asterisk. In this version, Indosoft has significantly upgraded its Inbound GUI tool-set for setting up enterprise grade Inbound call center based on the Asterisk platform.
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Promero announces Call Center Software Solution with Predictive Dialer for Financial Markets
Pompano, Florida (PRWEB) March 22, 2009 -- Promero, www.promero.com a Certified Partner of the Oracle Partner Network today announced a low cost hosted call center solution with predictive dialer capability specifically designed for the financial markets that need to service mortgages, refinancing and debt consolation.
Promero's solution includes Oracle's Contact Center Anywhere v8 call center software and Promero's proprietary software, ProStar Lead Manager bundled together to provide a complete inbound and outbound telemarketing solution. Telemarketers can front calls to prospects, qualify the prospects needs and hot transfer the live call and collected data to the financial specialist in real time. The solution is delivered as a software as a service solution.
"This hosted deployment configuration provides financial managers with access to best of breed award winning technology for a fraction of the cost of other hosted solutions," said Gregg Troyanowski, president of Promero. "The important benefits of this offering are high voice quality, virtual access, stability, enhanced inbound/outbound calling features and very low operational cost." View www.promero.com/crm_mortgage.asp
Contact Center Anywhere v8 features include Multi-Channel ACD Built-In Softswitch (SIP IP PBX) and TDM Switching Provides skills-based routing and a universal queue for phone calls, e-mails, faxes, voicemails, voice-over-Web calls, callbacks to route customers in virtual queue, chat and Web-collaboration sessions. Contact Center Anywhere replaces or co-exists with existing PBX Inbound/outbound cross-media blending, integrated outbound predictive/preview dialing IVR. Chat includes Web collaboration/form sharing, push technology and suggested response. E-mail Management includes automated e-mail management and e-mail routing with suggested responses. Other features include
• Built-in voice recording, supervision and agent-coaching capabilities, voicemail, fax, and unified messaging
• Screen pops - integrated in pre-built agent User Interface or as separate screen
• Blended agent for both inbound and outbound communications
• Standard pre-built reports and report customization capabilities Integrated and pre-built real-time dashboards Soft wallboard and hard wallboard support
• Multi-tenancy and in-tenant partitioning Dynamic customer satisfaction capabilities that enable customers to rate agent skills and dynamically change ACD routing by changing agent skill-ratings in real-time based on a user-defined sample size
• Browser-based and Eclipse-based user interfaces (the latter enables easy user-specific User Interface customization that is Web-based and consistent regardless of which PC is used) Web services to embed functionality into third party applications
• Standardized delivery of call information to thick and thin-client CRM applications
• VOIP and SIP enabled
• Real-Time, Web-based provisioning, moves/adds/changes and configuration changes.
Contact Center Anywhere has won 49 industry awards from such sources as Frost & Sullivan, Call Center Magazine, Internet Telephony Magazine, Customer Interaction Solutions Magazine, Communications Convergence Magazine, ICCM, TMC Labs, and others.
About Oracle:
Oracle (NASDAQ: ORCL) is the world's largest enterprise software company. For more information about Oracle, please visit website at www.oracle.com. Oracle Partner Network is a global business network of 16000 companies who deliver innovative software solutions based on Oracle software. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle's position as the world's largest enterprise software company. Visit www.oraclepartnernetwork.oracle.com
About Promero, Inc.:
Founded in 2001, Promero is a leading provider contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle Certified Partner for Siebel CRM and Contact Center Anywhere, IEX Channel Partner and Authorized Reseller for TotalView Work Force Management, Verint Channel Partner and Authorizes Reseller for Impact 360 Work Force Optimization, Cognos Channel Partner for Business Intelligence, Voxeo Channel Partner for Voice Recognition and 1Vault Reseller for data center services. Visit Promero's website at www.promero.com. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.
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This press release has been reprinted from PRWEB per the terms and conditions of the copyright notice.
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